1. Who we are?
We are MyWork SG Pte. Ltd (“MyWork” or “we” or “our” or “us”). We own and operate MyWorkGlobal.com and the mywork apps. We are a limited company registered in Singapore (Co. Reg. No. – 2015426932) at 737A North Bridge Road, Singapore 198705.
2. What is the purpose of this policy?
2.1. The purpose of this policy is to inform you and provide you with an understanding of how we handle, collect, use, disclose and deal with personal data about you that you give us, that we receive through 3rd parties or that is in our possession. This policy covers all of our platforms across both web and applications (“App”) in mobile, table or other electronic devices. Please read it carefully.
2.2. We take our responsibilities under Singapore’s Personal Data Protection Act 2012 (the “PDPA”) and the European Parliament and the Council of the European Union’s General Data Protection Regulation (EU) 2016/679 (the “GDPR”) seriously. We also recognize the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data.
2.3. The content of this policy may change over time so please check back frequently. Any changes to this policy will be posted on and can be viewed at MyWorkglobal.com and the mywork apps.
3. What Information do we collect?
3.1. “Personal data” is defined under the PDPA to mean data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which an organisation has or is likely to have access.
“Personal data” is defined under the GDPR to mean any information to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to that information.
MyWork collects information about you when you use our mobile application, websites and other online products and services and throughout other interactions and services you have with us. Personal data which we may collect include:
For businesses, we will also collect data such as company names and other related business information. We will collect your personal data in accordance with the PDPA and GDPR.
3.2. We may collect and store certain information automatically when you visit the site. Examples include the internet protocol (IP) address used to connect your computer or device to the internet, connection information such as browser type and version, your operating system and platform, a unique reference number linked to the data you enter on our system, login details, the full URL clickstream to, through and from the site (including date and time), cookie number and your activity on our site, including the pages you visited, the searches you made and, if relevant, the services you purchased.
3.3. We may receive information about you from third parties if you use any websites or social media platforms operated by third parties (for example, Facebook, Instagram, Twitter etc.) and, if such functionality is available, you have chosen to link your profile on the site with your profile on those other websites or social media platforms.
4.2. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or device.
4.3. You can block or deactivate cookies in your browser settings.
4.4. We use log-in cookies in order to remember you when you have logged in for a seamless experience.
4.5. We use session cookies to track your movements from page to page and in order to store your selected inputs so you are not constantly asked for the same information.
4.6. This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
4.8. For further information on types of cookies and how they work visit www.allaboutcookies.org.
5. The purposes for which we collect, use or disclose your personal data
5.1. MyWork will/may collect, use, disclose and/or process your personal data for one or more of the following purposes:
(the purposes set out at paragraphs 1 to 3 of this section E shall be collectively referred to as the “Purposes”)
5.2. In addition to the purposes in paragraph 1 of this section E, where you are engaged by an organisation to provide services to the organisation (the “Organisation”), whether as an employee of that organisation, an independent contractor of that organisation, a casual worker, a freelance worker, or otherwise, and you are using the App in handling or carrying out administrative activities or transactions with the Organisation, MyWork will/may collect, use or disclose your personal data to administer, process, handle and/or deal with your transactions, interactions and other activities you carry out using the App, with or relating to the Organisation.
5.3. In addition to the purposes in paragraph 1 of this section E, where you are applying for a job or work with an or any Organisation(s), whether as an employee of that Organisation, an independent contractor of that Organisation, a casual worker, a freelance worker, or otherwise, and:
MyWork will/may collect, use or disclose your personal data to administer, process, handle and/or deal with your application.
5.4. MyWork may/will need to disclose your personal data to third parties, whether located within or outside Singapore, for one or more of the above Purposes, as such third parties, would be processing your personal data for one or more of the above Purposes. In this regard, you hereby acknowledge, agree and consent that we may/are permitted to disclose your personal data to such third parties (whether located within or outside Singapore) for one or more of the above Purposes and for the said third parties to subsequently collect, use, disclose and/or process your personal data for or more of the above Purposes. Without limiting the generality of the foregoing or of paragraph 1, such third parties include:
5.5. We may share your information with any member of our group (which means our subsidiaries, our ultimate holding company and its subsidiaries from time to time for one or more of the Purposes).
5.6. Payment details, including credit card numbers, are supplied direct to our banking partner mentioned on the site for one or more of the Purposes. We do not receive such information. However, to ensure your details are not being used without consent, your personal data may be supplied to relevant third parties, including credit reference and fraud prevention agencies, who may keep a record of that information.
5.7. You may withdraw your consent for the collection, use and / or disclosure of your personal data in our possession or under our control by emailing us at firstname.lastname@example.org. We will process your request within a reasonable time from such a request for withdrawal of consent being made, and will thereafter not collect, use and / or disclose your personal data in the manner stated in your request, unless an exception under the law or a provision in the law permits us to. However, your withdrawal of consent could result in certain legal consequences arising from such withdrawal, including us being unable to perform the transactions requested by you in the App or the site.
5.8. We may collect, use, disclose or process your personal data for other purposes that do not appear above. However, we will notify you of such other purpose at the time of obtaining your consent, unless processing of your personal data without your consent is permitted by the PDPA or by law.
5.9. We may/will also be collecting from sources other than yourself, personal data about you, for one or more of the above Purposes, and thereafter using, disclosing and/or processing such personal data for one or more of the above Purposes. We may combine information we receive from other sources with information you give to us and information we collect about you. We may use this information and the combined information for the Purposes set out above (depending on the types of information we receive).
6. How do we store data?
6.1. Security is a high priority. We take appropriate actions to protect personal data from loss, misuse, unauthorised access or disclosure, alteration or destruction using the same safeguards as we use for our own proprietary information. All information you provide to us is stored on our secure servers and any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
6.2. We cannot accept liability for loss of personal data due to cause beyond our control or omissions of other users or third parties who may misuse your personal data which they collect from the site.
6.3. We will put in place measures such that your personal data in our possession or under our control is destroyed and / or anonymized as soon as it is reasonable to assume that (i) the purpose for which that personal data was collected is no longer being served by the retention of such personal data; and (ii) retention is no longer necessary for any other legal or business purposes.
7.1. You have the right to ask us not to use your personal data for marketing purposes. Please let us know if you want to withdraw your consent by emailing us at email@example.com.
7.2. You have the right to access and / or correct any personal data that we hold about you. This right can be exercised at any time by emailing us at firstname.lastname@example.org. We will need enough information from you in order to ascertain your identity as well as the nature of your request, so as to be able to deal with your request. We may charge a fee in order to process this.
7.3. For a request to access personal data, once we have sufficient information from you to deal with the request, we will seek to provide you with the relevant personal data within 30 days. Where we are unable to respond to you within the said 30 days, we will notify you of the soonest possible time within which we can provide you with the information requested. Note that the PDPA and GDPR exempts certain types of personal data from being subject to your access request.
7.4. For a request to correct personal data, once we have sufficient information from you to deal with the request, we will correct your personal data within 30 days. Where we are unable to do so within the said 30 days, we will notify you of the soonest practicable time within which we can make the correction. Note that the PDPA and GDPR exempts certain types of personal data from being subject to your correction request as well as provides for situation(s) when correction need not be made by us despite your request. We will send the corrected personal data to every other organisation to which the personal data was disclosed by us within a year before the date the correction was made, unless that other organisation does not need the corrected personal data for any legal or business purpose.
7.5. We hold and deal with your data in accordance with the PDPA and GDPR.
8. Complaint Process
8.1. If you have any complaint or grievance regarding about how we are handling your personal data or about how we are complying with the PDPA or GDPR, we welcome you to contact us with your complaint or grievance.
8.2. Please contact us with your complaint or grievance by emailing us at email@example.com.
8.3. Where you are sending an email in which you are submitting a complaint, your indication at the subject header that it is a PDPA or GDPR complaint would assist us in attending to your complaint speedily by passing it on to the relevant staff in our organisation to handle. For example, you could insert the subject header as “PDPA Complaint” or “GDPR Complaint”.
8.4. We will certainly strive to deal with any complaint or grievance that you may have speedily and fairly.
9.2. For the avoidance of doubt, in the event that Singapore or international personal data protection law permits an organisation such as us to collect, use or disclose your personal data without your consent, such permission granted by the law shall continue to apply.
9.3. If you, at any time, have any queries on this policy or any other queries in relation to how we may manage, protect and/or process your personal data, please do not hesitate to contact our Data Protection Officer at: firstname.lastname@example.org.
Last Updated on 24 May 2018.